Terms and Conditions

Introduction

We strongly advise you to carefully review the Terms and Conditions before using the TripOsaver website. Your agreement with these terms and conditions is a requirement for accessing and using the TripOsaver website. Failure to agree to these terms may result in denial of access to the website, including the ability to make bookings. In these terms and conditions, the terms "we," "us," and "our" refer to TripOsaver, while "you" and "your" refer to the website user.

All inquiries related to your booking or customer service should be directed to TripOsaver—Constr Solutions LLC, 1411 Milbank Road, Woodbridge, VA 22191, United States. You can also reach out via email at help@triposaver.com.

Use of Site

When using our site or making reservations for others, ensure that individuals agree to the applicable terms and conditions. You must be at least 18 years old to use the website and are responsible for all transactions. We may use and disclose any materials uploaded to the website as needed.

Indemnification

You consent to assume responsibility for and protect TripOsaver, its affiliated entities, and their respective suppliers, as well as any of their officers, directors, employees, and agents, from any claims, legal actions, requests, compensation claims, losses, harm, fines, penalties, or other associated expenses of any sort, including, but not restricted to, reasonable legal and accounting costs. These may arise from (i) your violation of these terms and conditions, (ii) your infringement of any laws or the rights of a third party, or (iii) your utilization of this website.

Booking

  • Please ensure the accuracy of all names and travel details as per the passports and travel itinerary. Changes after ticket issuance may not be allowed and could result in additional charges.
  • The details of your booking may be shared with authorities or as required by law, including customs or immigration. Information provided may also be shared with relevant travel suppliers, security agencies, or credit check companies. Data protection regulations may vary outside the United States of America.
  • If payment issues arise, we will notify you promptly via email or phone, unless the ticket is sent within 48 hours of purchase. Airfare prices are only guaranteed upon ticket issuance. Contact TripOsaver travel experts directly for baggage-related queries.
  • For international travel, be aware of visa, passport, and health requirements, including vaccinations. We are not responsible for entry refusal due to inadequate documents.

Visa and Entry Requirements

Verify the required travel documents for your destination and transit countries. We do not guarantee entry for international trips. Visas, passports, government-issued ID, and return tickets are mandatory for international travel.

Credit/Debit Card Payments

  • Errors in payments can occur due to technical issues. Confirmations for car rentals, vacations, and hotels are only valid after receiving a confirmation email.
  • Credit card payments must have a verified billing address. We are not responsible for charges if a booking is not confirmed.

Payments

Failure to make full payments may result in booking cancelation, including associated fees. All travel service costs are displayed in USD.

Waiver

You agree not to hold us or our subsidiaries liable for various issues during website use, including stress, inconvenience, missed connections, canceled flights, or property loss. We are not responsible for double bookings or ticket cancelations.

Links

Our site may include links to other websites for convenience or advertising. We are not responsible for the content or privacy policies of these linked sites.

Prohibited Activities

You agree to make legal reservations and not abuse travel services. Unauthorized use of our site is prohibited. We reserve the right to terminate accounts for violations.

General Restrictions

Confirm your bookings with the airline and follow their policies for upgrades and standbys. We do not provide discounts for frequent flyer mileage passengers. Preferred seat requests must be confirmed by the airline.

Releasefrom Dispute/Claim

You release us from any claims related to travel products or services, including airlines, car rentals, hotels, and more.

Travel Safety & Arrangements

  • While the majority of travel experiences, including trips to foreign countries, go smoothly, it's important to acknowledge that certain travel destinations can carry a higher level of risk than others.
  • TripOsaver suggests that you take the time to examine any travel restrictions, cautions, official announcements, and guidance provided by the U.S. Government and TripOsaver Advice Unit before making arrangements for international travel.
  • It's important to note that TripOsaver and its associated entities cannot guarantee that the travel options available for purchase on this website are safe or free from potential risks.
  • TripOsaver and its affiliates are not responsible for any losses or damages that may occur as a result of traveling to any destination.
  • Arrive early at the airport, ensure travel documents are in order, and reconfirm your flight with the airline before departure.

Complaints

Complaints should be addressed to customer services. For travel-related issues, contact the principal(s) or supplier(s). Report problems during the trip immediately to maximize the chance of resolution.

General

This agreement is subject to the laws of United States of America. By using this website, you agree to exclusively submit to the jurisdiction of the American courts for any disputes arising from or related to its use. Accessing this website is not permitted in any jurisdiction that does not uphold all the provisions outlined in these terms and conditions, including this particular section.

If any portion of this agreement is found to be invalid or unenforceable in accordance with applicable laws, such as the disclaimers of warranties and limitations of liability mentioned above, the invalid or unenforceable provision will be replaced with a valid and enforceable provision that closely aligns with the original intention. The rest of the agreement will remain in effect.

This agreement represents the complete understanding between you, the customer, and TripOsaver concerning the use of this website.

Arbitration

Any legal dispute or legal claim arising from or connected to our Legal Terms and/or our Website, with the exception of legal actions taken by us to recover damages or secure injunctions related to intellectual property infringement, will be resolved exclusively through binding arbitration. This arbitration process will adhere to the Commercial Arbitration Rules of the American Arbitration Association, based on the location of the TripOsaver office responsible for the product sale.

Such disputes or claims will be subject to arbitration on an individual basis and will not be combined with any other party's claims or disputes in the arbitration process. The arbitration will be presided over by an arbitrator chosen by the American Arbitration Association in the USA, in line with the location of the product sale.

If necessary to safeguard the rights or property of both you and us while the arbitration is ongoing, we may request interim or preliminary relief from a court with jurisdiction in the United States of America, including state and federal courts within the relevant state. Each party will share equally in the arbitration fees and expenses, but the party that prevails in the arbitration may seek reimbursement for these arbitration fees and reasonable attorney's fees.

Use of this Website

This website is intended solely for the purpose of helping customers check the availability of travel-related goods and services and for making legitimate reservations or conducting business with carriers and suppliers. It should not be used for any other purposes. By using this website, you confirm that you are at least 18 years old and have the legal authority to agree to these terms and use the website accordingly. You also agree to use the travel services reservation features of this website only for legitimate reservations or purchases, whether for yourself or someone you have the legal authority to act on behalf of. Keep in mind that excessive or improper use of these reservation facilities may result in your access being denied.

Different terms and conditions will apply to the reservations and purchases you make for travel-related goods and services. You are responsible for following the terms and conditions set by the supplier you choose to deal with, including making timely payments and complying with rules and restrictions regarding fares, products, or services. Special rules and restrictions may apply to the fare, product, or service you select. Violating a supplier's conditions of purchase may lead to the cancelation of your reservation(s) or purchase, and you may forfeit any payments made for them. Furthermore, if such a violation results in any costs incurred by Alternative Airlines or its affiliates, your account may be charged accordingly. Please note that service charges and payment processing fees paid to Alternative Airlines are non-refundable. If you choose to cancel or modify a travel arrangement through Alternative Airlines as permitted by the carrier or supplier, a service fee will be charged in addition to any fees and charges due to the carrier or supplier. You are responsible for covering all charges, fees, duties, taxes, and assessments related to your use of this website.

In cases where an airline cancels or delays a flight, cannot provide confirmed space, misses a scheduled stop, or causes you to miss a connecting flight for which you have a reservation, you may have rights and remedies under U.S. Department of Transportation. It is advisable to raise such issues with the concerned airline.

Changes to the Terms

We may change the terms and conditions at any time without prior notice. It's advisable to check our Terms & Conditions regularly for updates. We are not responsible for any loss or damage due to changes in our policies.

If you still have any doubt regarding our policy or terms, you can contact us at help@triposaver.com, or you can also dial our toll-free number: +1-802-992-2050.

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